Refund policy

🐾 Sloan's Snacks LLC – Return Policy

Effective Date: 12-12-2025

At Sloan’s Snacks LLC, your pet’s health and safety are our top priorities. Due to the nature of our products—including dog treats, food items, and pet care goods—we do not accept returns or exchanges.

🚫 All Sales Are Final

Because our products are perishable and/or hygiene-related, we cannot accept returns for the following reasons:

  • Food safety regulations

  • Product freshness

  • Potential contamination risks

Please make sure to review product details carefully before placing your order.

✅ Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, we’re here to help! Please contact us at syrena@sloanssnacks.com within 7 days of delivery. Include:

  • Your order number

  • A clear photo of the item and packaging

  • A short description of the issue

We’ll work with you to resolve it as quickly as possible.

ℹ️ Questions?

If you have any questions about our Return Policy or your order, reach out to us at:
📧 syrena@sloanssnacks.com
We’re happy to assist.